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ChatGPT API slowdown on 25 September 2026

ChatGPT API from Singapore, Tokyo, Montreal: slower than usual; 2026-09-25 00:30 UTC to 2026-09-25 02:00 UTC: peak first visible token 2.14 s vs a usual 1.29 s.

What our checks saw
Slower than usual
Cities affected
Singapore, Tokyo, Montreal
When
to
How long
90 minutes
Slowest check
2.14 s, usually 1.29 s
OpenAI's status page
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Where our checks saw it

Each glowing city had slow or failing checks during the incident, shown at its worst. We test from 6 cities, so other places may have been hit too.

Our checks, city by city

Each point is one check every 30 minutes, from three hours before the incident to three hours after. Coloured points are the checks we counted as slower or failing. The shaded area shows how far above the usual time they were. Not affected: Amsterdam, San Francisco, Mumbai.

Montreal

Incident0 ms1.25 s2.50 s21:3000:3003:30
Each check (UTC)Usual (1.30 s)Slow check outside the incidentIncident
Every check as a table
Time (UTC)CheckReading
21:301.17 sNormal
22:001.12 sNormal
22:30885 msNormal
23:00988 msNormal
23:301.20 sNormal
00:002.17 sSlower than usual
00:301.83 sNormal
01:001.34 sNormal
01:301.21 sNormal
02:00988 msNormal
02:301.67 sNormal
03:001.51 sNormal
03:301.50 sNormal
04:001.16 sNormal
04:301.35 sNormal
05:001.18 sNormal

Singapore

Incident0 ms2.00 s4.00 s21:3000:3003:30
Each check (UTC)Usual (1.29 s)Slow check outside the incidentIncident
Every check as a table
Time (UTC)CheckReading
21:30911 msNormal
22:001.01 sNormal
22:301.33 sNormal
23:001.51 sNormal
23:301.84 sNormal
00:002.79 sSlower than usual
00:301.49 sNormal
01:001.80 sNormal
01:301.41 sNormal
02:001.36 sNormal
02:30977 msNormal
03:001.37 sNormal
03:301.26 sNormal
04:001.99 sSlower than usual
04:301.20 sNormal
05:001.25 sNormal

Tokyo

Incident0 ms1.50 s3.00 s21:3000:3003:30
Each check (UTC)Usual (1.27 s)Slow check outside the incidentIncident
Every check as a table
Time (UTC)CheckReading
21:301.36 sNormal
22:001.74 sNormal
22:301.43 sNormal
23:00759 msNormal
23:301.48 sNormal
00:002.39 sSlower than usual
00:301.58 sNormal
01:001.12 sNormal
01:301.62 sNormal
02:001.06 sNormal
02:301.61 sNormal
03:001.27 sNormal
03:301.05 sNormal
04:001.30 sNormal
04:301.31 sNormal
05:001.57 sNormal

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